Fido

AI Case Management

Fido

Case Management System

Fido

Case Management System

O V E R V I E W

Fido is an AI-powered IoT case management system for police detectives. A smart pen digitizes handwritten field notes in real-time and uses AI tagging to categorize evidence automatically.

M Y R O L E

Environmental Analysis, User Interviews, Product Ideation, Information Architecture, IoT Ecosystem, Business Model, 3D Modeling + Rendering, Hi-Fi Prototyping, Design System, Usability Testing

T E A M

Product Designer (me), UX Designer, Developer

I N D U S T R Y

Enterprise AI

D U R A T I O N

March 2025

2 Months

March 2025

2 Months

T O O L S

T O O L O F T H O U G H T

What if detectives had a reliable companion to support their cognitive workload in the field?

What if detectives had a reliable companion to support their cognitive workload

in the field?

I N T R O D U C I N G F I D O

We designed a pen that writes on paper digitizes notes in real time

It writes. It records. It learns. Powered by NLP and machine learning, it identifies key information and applies smart tags automatically.

U X R

How did we get here?

We started with Double Diamond research

How did we get here? We started with Double Diamond research

And discovered

competitors were solving some other problems

Competitors offered complex, high-tech platforms -while we asked: what if detectives need a niche tool designed just for them?

U S E R J O U R N E Y

This niche approach meant we had to understand:

how do detectives actually work?

This niche approach meant we had to understand: how do detectives actually work?

K E Y I N S I G H T S

After four weeks of research and detective interviews

- here's what we found

Challenge 1

Critical Details Get Buried in Notes

Challenge 2

Investigations Are Hard to Capture in Real Time

Challenge 3

Reporting is Time-Consuming and Inconsistent

Challenge 4

Making Sense of Complex Case Data

Everything pointed to one truth:

I D E A T I O N

So we brainstormed:

how do we create real value for them?

So we brainstormed:

how do we create real value?

The Value Proposition Canvas helped us understand how the proposed tool creates value for detectives by addressing their tasks, challenges, and desired outcomes.

S T O R Y B O A R D

Before we continue

—a quick peek at Fido in action

Before we continue—a quick

peek at Fido in action

Before we continue——a quick

peek at Fido in action

P R O T O T Y P I N G

We thought:

what if their everyday pen became

their smartest partner?

We thought:

what if their everyday pen became

their smartest partner?

We thought:

what if their everyday pen became their smartest partner?

We noticed detectives carry a pen and notepad every day on the field—so we designed our idea around that habit

The design process involved 65+ sketches across

30+ pages where we explored every angle

The design process involved 65+ sketches across 30+ pages where we explored every angle

We mapped the pen IoT ecosystem

to prove the concept worked

We mapped the pen IoT ecosystem

to prove the concept worked

We mapped the pen IoT ecosystem to prove the concept worked

Get High-res Ecosystem Blueprint here.

Once sorted, we moved to how notes

become useful information

Once sorted, we moved to how notes become useful information

W I R E F R A M E S

Next, we designed screens for viewing digitized notes

Next, we designed screens

for viewing digitized notes

U X I M P R O V E M E N T S

Testing with four detectives

revealed two critical screens

Testing with four detectives

revealed two critical screen

Home Page

The cluttered interface increased cognitive load, forcing detectives to waste time

searching for notes and deciphering navigation instead of solving cases

Before

After

As note folders (Note Pad) became the homepage

focus, we explored their design

As note folders became the homepage

focus, we explored their design

Once folders were designed, we moved

to the pages within them

Once folders were designed, we

moved to the pages within them

Digitized Notes Page

Testing with four detectives

revealed two critical screens

This poor tag presentation increased cognitive load significantly—detectives couldn't understand what tags

meant, had no clear way to assign or create them, and lost valuable time hovering and guessing instead of

analyzing evidence

Home Page

The cluttered interface increased cognitive load, forcing detectives to waste time searching for notes and deciphering navigation instead of solving cases

This poor tag presentation increased cognitive load significantly—detectives couldn't understand what tags meant, had no clear way to assign or create them, and lost valuable time hovering and guessing instead of analyzing evidence.

U X I M P R O V E M E N T S

Before

Digitized Notes Page

Before

We discovered three ways AI should work—immersive, assistive, and embedded

— so features match user goals without overwhelming them.

We discovered three ways AI should work—immersive, assistive, and embedded

— so features match user goals without overwhelming them.

R E S U L T S

Finally detectives approved

it for their workflow

Finally detectives approved

it for their workflow

You’re doing real problem-solving work here. The pen is a game-changer- a must-have solution.

Captain Roger Spurgeon

Homicide Commander @ IMPD

Captain Roger Spurgeon

Homicide Commander @ IMPD

/01

I love Dashboard’s well-structured, clear visual hierarchy, so nothing gets lost.

Eli McAlister

Lieutant @ IMPD

Eli McAlister

Lieutant @ IMPD

/02

The tags are a brilliant USP - it simplifies tasks immensely.

Killed it!

The tags are a brilliant USP - it simplifies tasks immensely.

Killed it!

The tags are a brilliant USP - it simplifies tasks immensely.

Killed it!

Ron Brumbarger

Founder - Team Monocles

Ron Brumbarger

Founder - Team Monocles

/03

Great Job !!

Love the idea of a new IoT device.

Great Job !!

Love the idea of a new IoT device.

Great Job !!

Love the idea of a new IoT device.

Terri Wada

Professor IoT Bussiness @ IU

Terri Wada

Professor IoT Bussiness @ IU

/04

F I N A L S O L U T I O N

Built for real detective work:

Secure, Portable, and Sustainable

Built for real detective work:

Secure, Portable, and Sustainable

Biometric Thumb Lock. Thumbprint sensor on barrel unlocks device, ensuring secure access for authorized user only.

Biometric Thumb Lock.

Twist-to-Record Mic. Rotate the pen’s head clockwise to activate the built-in microphone for instant audio recording.

Twist-to-Record Mic.

Multi-Function Charging Dock. A sloped magnetic dock snaps pen into place—doubling as a notepad clip and portable power bank.

Multi-Function Charging Dock.

Designed for the Field. A compact, versatile solution that keep the pen powered and ready wherever the investigation leads.

Designed for the Field.

C HA L L E N G E 1 / 4

How do we stop critical details from getting buried?

Smart Tags link notes

directly to evidence

How do we stop critical details from getting buried?

Smart Tags link notes

directly to evidence

Inspired by physical bookmarks

Tags act as connectors—linking handwritten notes to all related

files, evidence, and documents stored in the case database.

Tags act as connectors—linking handwritten notes to all related

files, evidence, and documents stored in the case database.

Tags Types

Evidence Tag

Highlights key evidence mentioned in notes, linking it to case files incidents.

Relation Tag

Flags potential suspects referenced in the notes, providing quick access to their profiles and related case data.

Contradiction Tag

Identifies statements that conflict with verified data, offering direct links to supporting evidence.

Hypothesis Tag

Marks investigative theories, showing confidence levels and data sources that support or challenge them.

Create Tag

Users can create and assign their own tags for tailored investigations.

Smart Tags, Faster Clue Tracing

Select any line, right-click, and assign a tag—quick and intuitive.

The sidebar instantly surfaces detailed annotations, concise summary, and

relevant case files, transforming notes into actionable intelligence in real time.

Assign Tag

Create Tag

C HA L L E N G E 2 / 4

How do we capture investigations in real-time?

SmartPen transform Speech into investigative insights

How do we capture investigations in real-time?

SmartPen transform Speech into investigative insights

Twist the mic head to record. Audio is transcribed

and organized into the sections shown below.

Twist the mic head to record. Audio is transcribed and organized into the sections shown below.

Emotional Mapping

Audio sections are analyzed to detect tones like anxiety or confidence — providing valuable context that helps interpret their statements beyond just words.

Contradiction

This feature flags inconsistencies by comparing audio statements with existing case data, highlighting contradictions that may require closer scrutiny or verification.

Related Files

Based on detected contradictions, the system recommends relevant files—videos, transcripts, or reports—saving time by directing attention to the most pertinent evidence.

Emotional Mapping

Audio sections are analyzed to detect tones like anxiety or confidence — providing valuable context that helps interpret their statements beyond just words.

Contradiction Detection

This feature flags inconsistencies by comparing audio statements with existing case data, highlighting contradictions that may require closer scrutiny or verification.

Related Files

Based on detected contradictions, the system recommends relevant files—videos, transcripts, or reports—saving time by directing attention to the most pertinent evidence.

C HA L L E N G E 3 / 4

How do we make report writing effortless?

AI handles report writing automatically

How do we make report writing effortless?

AI handles report writing automatically

Choose a format and type. AI transforms notes

into structured reports with consistency and

speed.

Choose a format and type. AI transforms notes into structured reports with consistency and

speed.

Choose a format and type. AI transforms notes into structured reports with consistency and

speed.

C HA L L E N G E 4 / 4

How do we make sense of complex, scattered data?

Ask Fido anything

about your case

How do we make sense of complex, scattered data?

Ask Fido anything

about your case

Ask Fido anything. AI responds with

insights, related files, and clarifies

complex connections.

Ask Fido anything. AI responds with insights, related files, and clarifies complex connections.

But wait, how would this actually work as a business?

A Business Model Canvas for Lasting Impact

D E S I G N S Y S T E M

To complete the picture, we developed

a scalable design foundation

To complete the picture, we developed a scalable design foundation

We focused on minimal design and thoughtful use of whitespace to make every component—from typography to buttons—serve a clear purpose and improve usability. By pairing this with a scalable system, we’ve created cohesive, intuitive experiences that feel both simple and effective.