Fido
Investigative Intelligence System
Fido
Investigative Intelligence System
Fido
Investigative Intelligence System
O V E R V I E W
O V E R V I E W
Fido is a smart pen paired with an intelligent analytics system, built to support law enforcement in the field. It captures handwritten notes in real time, digitizes them, and uses AI-driven tagging to surface key insights. Fido helps detectives focus on building intuition and solving cases—not managing paperwork.
Fido is an IoT-powered smart pen integrated with a SaaS-based Investigation Management System. Designed for law enforcement professionals—empowering them to focus on solving crimes rather than managing documentation.
M Y R O L E
M Y R O L E
Environmental Analysis, Analyzing Qualitative Data, Performing User Interviews, Developing Product Strategy and Architecture, Prototyping, IoT Ecosystem, Business Model, Usability Testing, Gathering Feedback, and Implementing Iterations.
Environmental Analysis, Analyzing Qualitative Data, Performing User Interviews, Developing Product Strategy and Architecture, Prototyping, IoT Ecosystem, Business Model, Usability Testing, Gathering Feedback, and Implementing Iterations.
I N D U S T R Y
I N D U S T R Y
SaaS-based Investigation Management System
SaaS-based Investigation Management System
D U R A T I O N
D U R A T I O N
April 2025
1 Month
April 2025
1 Month
T O O L S
T O O L S
Core Functionality
Core Functionality
This smart pen digitizes handwritten notes and records audio, using smart tags to stimulate investigative intuition by highlighting key insights. These features help detectives develop a clearer vision of the case, improving organization and ultimately creating, recommending, and stimulating intuitions.
This smart pen digitizes handwritten notes and records audio, using smart tags to stimulate investigative intuition by highlighting key insights. These features help detectives develop a clearer vision of the case, improving organization and ultimately creating, recommending, and stimulating intuitions.
Get the highlights.
Get the highlights.
Get the highlights.
Enhance Notes with
Enhance Notes with
Enhance Notes with
Smart Tagging
Smart Tagging
Automatically generated tags powered by NLP and ML instantly label key content—such as suspects, contradiction, or hypothesis—enabling detectives to quickly identify critical elements in their notes, enhancing investigative workflows. The platform also enables users to create custom tags, tailoring their notes to specific investigative needs.
Automatically generated tags powered by NLP and ML instantly label key content—such as suspects, contradiction, or hypothesis—enabling detectives to quickly identify critical elements in their notes, enhancing investigative workflows.
Automatically generated tags powered by NLP and ML instantly label key content—such as suspects, contradiction, or hypothesis—enabling detectives to quickly identify critical elements in their notes, enhancing investigative workflows.
Record Audio and Extract Insights
Record Audio and Extract Insights
Record Audio and Extract Insights
Rotate the pen’s top to instantly record interviews and convert audio into valuable investigative insights. It maps emotional tones like anxiety or confidence for deeper context, flags inconsistencies by comparing statements with case data, and surfaces related files when contradictions arise—helping detectives uncover critical leads as the conversation unfolds.
Rotate the pen’s top to instantly record interviews and convert audio into valuable investigative insights. It maps emotional tones like anxiety or confidence for deeper context, flags inconsistencies by comparing statements with case data, and surfaces related files when contradictions arise—helping detectives uncover critical leads as the conversation unfolds.
T O O L S F O R T H O U G H T
T O O L S F O R T H O U G H T
What if detectives had a reliable companion to support their cognitive workload in the field?
What if detectives had a reliable companion to support their cognitive workload in the field?
Many investigative units operate under staff shortages and with limited access to modern tools, often forcing detectives to manage complex cases with minimal support. This tool was designed as a dependable assistant — helping manage notes and structure thoughts, offering insights and continuity throughout the investigation.
Many investigative units operate under staff shortages and with limited access to modern tools, often forcing detectives to manage complex cases with minimal support. This tool was designed as a dependable assistant — helping manage notes and structure thoughts, offering insights and continuity throughout the investigation.
Many investigative units operate under staff shortages and with limited access to modern tools, often forcing detectives to manage complex cases with minimal support. This tool was designed as a dependable assistant — helping manage notes and structure thoughts, offering insights and continuity throughout the investigation.
D E S I G N P R O C E S S
D E S I G N P R O C E S S
Agile UX Process
Agile UX Process
Agile UX Process
U X R
U X R
Understanding Detectives Flow
Understanding Detectives Flow
To better grasp detectives’ daily routines and case management, we created a lifecycle diagram illustrating their typical workflow. This visualization helped us identify critical dependencies and uncover key insights about their challenges, priorities, and opportunities for improvement.
To better grasp detectives’ daily routines and case management, we created a lifecycle diagram illustrating their typical workflow. This visualization helped us identify critical dependencies and uncover key insights about their challenges, priorities, and opportunities for improvement.
Quantitative Environmental Review
Through comprehensive analysis of market trends, industry metrics, and macroeconomic data, we uncovered key patterns affecting detectives’ workflows. These data-driven insights illuminate the challenges of technology integration and operational inefficiencies within law enforcement agencies.
Benchmarking
Learning from the competitors
Benchmarking
Learning from the competitors
"A benchmarking analysis showed us what are the best features
that other markets references are using and work for them.”
"A benchmarking analysis showed us what are the best features that other markets references are using and work for them.”
K E Y I N S I G H T S
K E Y I N S I G H T S
04
04
04
Weeks
Research Papers
Detective Interviews
Weeks
Research Papers
Detective Interviews
Detectives face the greatest friction in early-stage investigations
The initial moments of a case are the most demanding — from documenting fast-evolving details to analyzing contradictory accounts. Detectives often rely on fragmented tools, increasing the risk of oversight when every second counts. Below are key challenges we uncovered in their early investigative workflow:
Operational Overload
Detectives rely on scattered tools—pen, paper, phones—leading to fragmented, error-prone documentation. Using personal devices for interviews or notes adds inconsistency, especially under pressure.
Detectives rely on scattered tools—pen, paper, phones—leading to fragmented, error-prone documentation. Using personal devices for interviews or notes adds inconsistency, especially under pressure.
Cognitive Load in the Field
Detectives must observe, question, and document — all while staying mentally alert. Without a streamlined system, critical cues can slip through the cracks under pressure.
Detectives must observe, question, and document — all while staying mentally alert. Without a streamlined system, critical cues can slip through the cracks under pressure.
All this boils down to…
The 48-Hour Window is Everything
The 48-Hour Window is Everything
The first 48 hours define a case. From contradicting statements to emotional cues, detectives need fast, structured insight — not scattered inputs. This window demands tools that think and connect as fast as they do.
The first 48 hours define a case. From contradicting statements to emotional cues, detectives need fast, structured insight — not scattered inputs. This window demands tools that think and connect as fast as they do.
The 48-Hour Window is Everything
The first 48 hours define a case. From contradicting statements to emotional cues, detectives need fast, structured insight — not scattered inputs. This window demands tools that think and connect as fast as they do.
The 48-Hour Window is Everything
The first 48 hours define a case. From contradicting statements to emotional cues, detectives need fast, structured insight — not scattered inputs. This window demands tools that think and connect as fast as they do.
T H E D E S I G N G O A L
T H E D E S I G N G O A L
Build a companion tool for detectives that integrates into their workflow during the critical first 48 hours—helping them manage multiple cases with ease while guiding their intuition to seamlessly pick up where they left off and build trust in the investigative process.
Build a companion tool for detectives that integrates into their workflow during the critical first 48 hours—helping them manage multiple cases with ease while guiding their intuition to seamlessly pick up where they left off and build trust in the investigative process.
I D E A T I O N
I D E A T I O N
Value Proposition Canvas
Value Proposition Canvas
The canvas below illustrates how the proposed tool creates value for detectives by addressing their tasks, challenges, and desired outcomes.
The canvas below illustrates how the proposed tool creates value for detectives by addressing their tasks, challenges, and desired outcomes.
Information Architecture
Information Architecture
P R O T O T Y P I N G
P R O T O T Y P I N G
IoT Prototype Concepts
IoT Prototype Concepts
IoT Prototype Concepts
We explored multiple concepts through sketching, iterating on different forms of the pen and charger. Throughout the process, we considered factors like portability, material, weight distribution, and efficiency.
We explored multiple concepts through sketching, iterating on different forms of the pen and charger. Throughout the process, we considered factors like portability, material, weight distribution, and efficiency.
IoT Ecosystem
Iot Ecosystem
This workflow shows how the FIDO smart pen captures notes and audio, processes them on-device, uploads to the cloud, and uses AI to turn them into searchable, tagged insights on the investigation dashboard.
Get High-res Ecosystem Blueprint here.
This workflow shows how the FIDO smart pen captures notes and audio, processes them on-device, uploads to the cloud, and uses AI to turn them into searchable, tagged insights on the investigation dashboard.
Get High-res Ecosystem Blueprint here.
I D E A T I O N
I D E A T I O N
Testing and Refining Fido's User Experience
Initial Wireframes
Given the current complexities in investigations, we developed wireframes grounded in user flows and research insights to address key challenges such as scattered notes, fragmented systems, and difficulty sharing findings. This approach enabled us to lay the foundation for translating analog notes into structured, actionable intelligence.
Initial Wireframes
Given the current complexities in investigations, we developed wireframes grounded in user flows and research insights to address key challenges such as scattered notes, fragmented systems, and difficulty sharing findings. This approach enabled us to lay the foundation for translating analog notes into structured, actionable intelligence.
Notes Tab
All-in-one case information
We then thought of squeezing all case-related information into a single screen because we felt having everything in one place would make it easier for the user to access basic details without shuffling between different screens.
Sounds like things are going smoothly, right? Wrong!
The original UI overwhelmed stakeholders, so we pivoted.
Final whitespace‑heavy minimal UI
Final whitespace‑heavy minimal UI
Final whitespace‑heavy minimal UI
Creating a Whitespace-Heavy Minimal UI
Presenting information is essential, but it doesn’t have to dominate the interface. Instead of displaying it upfront, we chose to show it more subtly, keeping the focus on the primary task.
Here, we solved the 2 major problems:
A. Intrusive experience
B. Unclear visual hierarchy
2. Creating a Whitespace-Heavy Minimal UI
Presenting information is essential, but it doesn’t have to dominate the interface. Instead of displaying it upfront, we chose to show it more subtly, keeping the focus on the primary task.
Here, we solved the 2 major problems:
A. Intrusive experience
B. Unclear visual hierarchy
Sounds like things are going smoothly, right? Wrong!
The original UI overwhelmed stakeholders, so we pivoted.
All-in-one case information
We then thought of squeezing all case-related information into a single screen because we felt having everything in one place would make it easier for the user to access basic details without shuffling between different screens.
"This approach minimized cognitive load by ensuring that elements,
actions, and options were clearly visible and not cluttered."
"This approach minimized cognitive load by ensuring that elements, actions, and options were clearly visible and not cluttered."
"This approach minimized cognitive load by ensuring that elements, actions, and options were clearly visible and not cluttered."
R E S U L T S
R E S U L T S
User Experience Outcomes
User Experience Outcomes
User Experience Outcomes
Our post-survey results reflected strong confidence in the tool, highlighting its potential to support real-world detective work with clarity and ease of use.
Our post-survey results reflected strong confidence in the tool, highlighting its potential to support real-world detective work with clarity and ease of use.
P E N D E S I G N
P E N D E S I G N
Designed for Detection.
Designed for Detection.
It writes. It records. It learns.
Fido Pen captures handwritten notes and instantly converts them into digital records. Powered by NLP and machine learning, it identifies key information and applies smart tags automatically. During interrogations, its built-in mic records audio in real time—delivering transcriptions and insights—all seamlessly synced to the system.
It writes. It records. It learns.
Fido Pen captures handwritten notes and instantly converts them into digital records. Powered by NLP and machine learning, it identifies key information and applies smart tags automatically. During interrogations, its built-in mic records audio in real time—delivering transcriptions and insights—all seamlessly synced to the system.
Twist-to-Record Mic. Rotate the pen’s head clockwise to activate the built-in microphone for instant audio recording.
Twist-to-Record Mic.
Biometric Thumb Lock. Thumbprint sensor on barrel unlocks device, ensuring secure access for authorized user only.
Biometric Thumb Lock.
Multi-Function Charging Dock. A sloped magnetic dock snaps pen into place—doubling as a notepad clip and portable power bank.
Multi-Function Charging Dock.
Designed for the Field. A compact, versatile solution that keep the pen powered and ready wherever the investigation leads.
Designed for the Field.
F I N A L S C R E E N S
F I N A L S C R E E N S
A purposeful use of white space for clear focus.
This design uses ample white space to reduce distractions and cognitive overload. Clear visual hierarchy and improved information architecture guide users smoothly, creating an uncluttered layout that enhances scanability and decision-making.
A purposeful use of white space for clear focus.
This design uses ample white space to reduce distractions and cognitive overload. Clear visual hierarchy and improved information architecture guide users smoothly, creating an uncluttered layout that enhances scanability and decision-making.
User Interface Tagging Concept
Inspired by physical tags, the kinds that we used to stick to our notes to remember thoughts and note questions.
This encourages active note-taking and creates visual cues for detectives.
Within digital notes, key details are identified and smart tags are applied automatically—organizing information into evidence, contradictions, relationships, and more. This streamlines case management and surfaces critical insights with minimal effort.
User Interface Tagging Concept
Inspired by physical tags, the kinds that we used to stick to our notes to remember thoughts and note questions.
This encourages active note-taking and creates visual cues for detectives.
Within digital notes, key details are identified and smart tags are applied automatically—organizing information into evidence, contradictions, relationships, and more. This streamlines case management and surfaces critical insights with minimal effort.
User Interface Tagging Concept
Inspired by physical tags, the kinds that we used to stick to our notes to remember thoughts and note questions.
This encourages active note-taking and creates visual cues for detectives.
Within digital notes, key details are identified and smart tags are applied automatically—organizing information into evidence, contradictions, relationships, and more. This streamlines case management and surfaces critical insights with minimal effort.
Evidence Tag
Relation Tag
Contradiction Tag
Hypothesis Tag
Smart Tags
Evidence Tag
Highlights key evidence mentioned in notes, linking it to case files incidents.
Relation Tag
Flags potential suspects referenced in the notes, providing quick access to their profiles and related case data.
Contradiction Tag
Identifies statements that conflict with verified data, offering direct links to supporting evidence.
Hypothesis Tag
Marks investigative theories, showing confidence levels and data sources that support or challenge them.
K E Y F E A T U R E 1 /4
Smart Pen + Investigation Analytics Platform
Smart Tags, Faster Clue Tracing.
Select any line, right-click, and assign a tag—quick and intuitive.
The sidebar instantly surfaces detailed annotations, concise summary, and
relevant case files, transforming notes into actionable intelligence in real time.
Assign Tag
Create Tag
Ask Fido
K E Y F E A T U R E 2 /4
Speech-to-insightTechnology.
Speech-to-insightTechnology.
A mic that transforms investigative audio into insight.
Turning the mic head activates real-time audio capture. Each recording is transcribed and segmented into sections, complete with emotional tone mapping, contradiction detection, and concise summaries. Designed to support fast analysis and confident decision-making.
A mic that transforms investigative audio into insight.
Turning the mic head activates real-time audio capture. Each recording is transcribed and segmented into sections, complete with emotional tone mapping, contradiction detection, and concise summaries. Designed to support fast analysis and confident decision-making.
Emotional Mapping
Audio sections are analyzed to detect tones like anxiety or confidence — providing valuable context that helps interpret their statements beyond just words.
Contradiction
This feature flags inconsistencies by comparing audio statements with existing case data, highlighting contradictions that may require closer scrutiny or verification.
Related Files
Based on detected contradictions, the system recommends relevant files—videos, transcripts, or reports—saving time by directing attention to the most pertinent evidence.
Emotional Mapping
Audio sections are analyzed to detect tones like anxiety or confidence — providing valuable context that helps interpret their statements beyond just words.
Contradiction Detection
This feature flags inconsistencies by comparing audio statements with existing case data, highlighting contradictions that may require closer scrutiny or verification.
Related Files
Based on detected contradictions, the system recommends relevant files—videos, transcripts, or reports—saving time by directing attention to the most pertinent evidence.
F E A T U R E 3 /4
Effortless report writing with AI.
Effortless report writing with AI.
Choose a format, type freely and let AI handles the rest. Case notes are converted into structured, courtroom-ready reports with selectable AI templates, ensuring consistency, clarity, and speed without manual effort.
Choose a format, type freely and let AI handles the rest. Case notes are converted into structured, courtroom-ready reports with selectable AI templates, ensuring consistency, clarity, and speed without manual effort.
F E A T U R E 4 /4
AI-Enhanced Calendar.
AI-Enhanced Calendar.
Dark Mode
Dark Mode
Light Mode
Light Mode
Smart scheduling with AI travel time.
Dark and daylight modes reduce eye strain for around-the-clock work.
When an urgent appointment arises between pre-scheduled events, AI suggests optimal available time slots—factoring in travel time—so new meetings fit seamlessly without disrupting the day.
Smart scheduling with AI travel time.
Dark and daylight modes reduce eye strain for around-the-clock work.
When an urgent appointment arises between pre-scheduled events, AI suggests optimal available time slots—factoring in travel time—so new meetings fit seamlessly without disrupting the day.
Fido Business Model Canvas
Fido Business Model Canvas
A Business Model Canvas for Lasting Impact
A Business Model Canvas for Lasting Impact
D E S I G N S Y S T E M
D E S I G N S Y S T E M
A Clean, Scalable System Driven by Minimal Design.
A Clean, Scalable System
Driven by Minimal Design.
A Clean, Scalable System
Driven by Minimal Design.
We focused on minimal design and thoughtful use of whitespace to make every component—from typography to buttons—serve a clear purpose and improve usability. By pairing this with a scalable system, we’ve created cohesive, intuitive experiences that feel both simple and effective.
We focused on minimal design and thoughtful use of whitespace to make every component—from typography to buttons—serve a clear purpose and improve usability. By pairing this with a scalable system, we’ve created cohesive, intuitive experiences that feel both simple and effective.
We focused on minimal design and thoughtful use of whitespace to make every component—from typography to buttons—serve a clear purpose and improve usability. By pairing this with a scalable system, we’ve created cohesive, intuitive experiences that feel both simple and effective.
F E E D B A C K
F E E D B A C K
What users thought
about Fido
What users thought about Fido
What users thought
about Fido
Reflection
Reflection
M O R E C A S E S T U D I E S
Let's build a better future together!
Say hi at hsbisht2402@gmail.com
Copyright © 2024 Hitesh Singh Bisht. All rights reserved.
Let's build a better future together!
Say hi at hsbisht2402@gmail.com
Copyright © 2024 Hitesh Singh Bisht. All rights reserved.
Let's build a better
future together!
Say hi at hsbisht@iu.edu
Copyright © 2024 Hitesh Singh Bisht. All rights reserved.
