Interaction Design
Product Design
Mobile UX
Control Center — Order Tracking
Concept Design
Bringing all order updates into a single Control Center widget—enabling users to track deliveries across platforms without switching between apps.
Behavior Design
Conversation UX
Multilingual UX
WhatsApp — Multilingual Chat
Enabling seamless cross-language conversations through real-time chat translation—allowing users to read and respond in their preferred language.
Artificial Intelligence
Feedback Systems
OpenAI - Guided AI Feedback
Transforming implicit feedback into a guided system—enabling users to refine AI responses with structured prompts and improve output quality via iteration.
E-commerce
User Research
Usability Testing
Amazon - Usability Research
Academic Project @ Indiana University
Evaluating Amazon's shopping experience through user research and SUS analysis—identifying pain points in filters, reviews, and product discovery.
EdTech
UX Audit
Upgrad - Heuristic Evaluation
Auditing edTech UI/UX through Nielsen's heuristics—identifying usability issues and recommending design improvements for better user experience.
www.hiteshsbisht.com
