Smart Water Management

Revolutionizing Daily Water Use.

Smart Water Management

Revolutionizing Daily Water Use.

Smart Water Management

Revolutionizing Daily Water Use.

O V E R V I E W

HydroTracker: Smart Water Management

HydroTracker is an IoT based smart water management tool that tackles water scarcity, supporting the UN's goal of ensuring clean water and sanitation for all.

HydroTracker: Smart Water Management

HydroTracker is a IoT based smart water management tool that tackles water scarcity, supporting the UN's goal of ensuring clean water and sanitation for all.

O B J E C T I V E

How can technology enhance water conservation efforts and empower individuals to ensure access to clean water and sanitation for all?

C O L L A B O R A T I O N

Collaborated with over 60 users for research across 9 countries.

M Y R O L E

Product Designer

Competitive Analysis, User Interviews, Online Surveys, Qualitative & Quantitative Data Analysis, Product Strategy and Architecture, Wireframing, Hi-fi Prototyping, Testing, Feedback and Iterations.

Product Designer

Online Surveys, User Interviews, Competitive Analysis, Qualitative & Quantitative Data Analysis, Wireframing, Product Strategy and Architecture, Hi-fi Prototyping, Feedback and Iterations


P R O J E C T T Y P E

UX Digital design project under the supervision of Prof. Amy King.


UX Digital design project under the supervision of Prof. Amy King. Smart Products for Public Health Infrastructure Smart Products for Public Health

T O O L S

Adobe Photoshop, FigJam, Figma, Flourish, Miro, MS Excel, Procreate.

Adobe Illustrator, Photoshop, FigJam, Figma, Flourish, Miro, MS Excel, Procreate

P R O B L E M S T A T E M E N T

P R O B L E M S T A T E M E N T

What were we solving?

The United Nations launched 17 Sustainable Development Goals (SDGs) aimed at tackling global challenges by 2030.


As a class, guided by our professor, we took the initiative to explore these goals in depth. Each group selected one goal out of the 17.


Our group chose SDG 6, aiming a solution that aligns with the UN’s vision for a sustainable future.

Why choosing SDG 6

felt right?

What were we solving?

The United Nations launched 17 Sustainable Development Goals (SDGs) aimed at tackling global challenges by 2030.


As a class, guided by our professor, we took the initiative to explore these goals in depth. Each group selected one goal out of the 17.


Our group chose SDG 6, aiming a solution that aligns with the UN’s vision for a sustainable future.

Why choosing SDG 6

felt right?

What were we solving?

The United Nations launched 17 Sustainable Development Goals (SDGs) aimed at tackling global challenges by 2030.


As a class, guided by our professor, we took the initiative to explore these goals in depth. Each group selected one goal out of the 17.


Our group chose SDG 6, aiming a solution that aligns with the UN’s vision for a sustainable future.

Why choosing SDG 6

felt right?

I N I T I A L T H O U G H T S

I N I T I A L T H O U G H T S

It all started with a question: 'With so much water around, why is access so hard?' — Our 5 Whys Journey.

It all started with a question: 'With so much water around, why is access so hard?' — Our 5 Whys Journey.

Why isn’t everyone

getting clean water?


Because many communities lack

the infrastructure to provide it.

Why isn’t everyone

getting clean water?


Because many communities lack the infrastructure to provide it.

Why isn’t everyone getting clean water?

Why do they lack

infrastructure?


Because there’s insufficient funding and

resources directed toward these areas.

Why do they lack

infrastructure?


Because there’s insufficient funding and resources directed toward these areas.

Why do they lack infrastructure?

Why isn’t there more

funding available?


Because many people are unaware of the severity

of the issue leading them to use water so carelessly.

Why isn’t there more funding available?

Why would people use

water so carelessly?


Because they don't have a smart water management system like

smart home appliances, which makes manual management tiring.

Why would people use

water so carelessly?


Because they don't have a smart water management system like smart home appliances, which makes manual management tiring.

Why would people use water so carelessly?

Why don’t they have a smart

water management system?


Because existing solutions provide smart water taps that everyone can't afford,

and other solutions don’t bridge individual efforts with the needs of the world.

Why don’t they have a smart water management system?

Sneak Peak:

Let’s see the Value Proposition.

The carousel of images below depicts the solution's value proposition, illustrating the 6 sequential stages of the process— demonstrating how our water-saving practices, combined with corporate partnerships, can contribute to water conservation for underserved communities.


Get High-Res detailed Framework Diagram here.


The Visual Storytelling


With HydroTracker we leveraged Generative AI tool* to create visuals for storytelling.

*Image FX - Google's AI image generator

U X R

U X R

Here’s where we began:

Double Diamond for research & validation!

Here’s where we began:

Double Diamond for research & validation!

Div(erg)ing in

Primary and secondary research.

So, We gathered:

Quantitative and Qualitative data.
3 Stages of coding.

100+ reviewed data points.

So, We gathered:

Quantitative and Qualitative data.
3 Stages of coding.

100+ reviewed data points.

We uncovered insights through global data.

We uncovered insights through global data.

The questionnaire comprised 15 high-level survey questions and received 38 online responses, with 24 respondents indicating a willingness to participate further. Data was collected from users across the US, India, Canada, Dubai, UK, New Zealand, Nepal, Germany, and Australia for a diverse unbiased dataset.
The questionnaire comprised 15 high-level survey questions and received 38 online responses, with 24 respondents indicating a willingness to participate further. Data was collected from users across the US, India, Canada, Dubai, UK, New Zealand, Nepal, Germany, and Australia for a diverse unbiased dataset.

To deepen our understanding of 'Water Conservation

Habits' ,we explored the concept of virtual water.

Virtual
Water
'indirect water'
the water hidden in the products, services and processes people buy and use every day.
Virtual
Water
'indirect water'
the water hidden in the products, services and processes people buy and use every day.

The First Convergence

Insights, Themes and Opportunity Area.

The first major insight:

Donations don’t always work.

40%
40%
donors worry about how funds are used
50%
50%
donations cover administrative expenses
40%
40%
of water points in sub-Saharan Africa fail within five years
70%
70%
projects fail due to No local community engagement
Inadequate frameworks hinder impact assessment, and only
30%
30%
of water aid reaches the most critical areas

Next up, targeting urban change-makers:

Personas shaping global impact.

Next up, targeting urban

change-makers:

Personas shaping global impact.

Sustainable Sarina
54, a mother, grandmother & Security Officer
Sustainable Sarina
54, Security Officer
Sarina
47, Officer
Practical Kartik
25, a University student
Practical Kartik
25, University student
Kartik
25, Student
"I’m looking for platforms that provide guidance on sustainable living. Making informed choices that help the environment, I wish there were resources and communities empowering us to take meaningful action."

Pains:

  • Lack of Dedicated Platforms: Struggles to find platforms focused on sustainable choices.

  • Limited Eco-Friendly Guidance: Lacks clear direction for sustainable shopping, eating, and living.


  • Cost vs Sustainability: Seeks solutions that balance affordability with environmental values.


  • Disconnected Communities: Desires stronger support networks for environmental advocacy.


  • Fragmented Information: Finds sustainability resources scattered across multiple channels.
"I’m looking for platforms that provide guidance on sustainable living. Making informed choices that help the environment, I wish there were resources and communities empowering us to take meaningful action."

Pains:

  • Lack of Dedicated Platforms.
  • Limited Guidance.
  • Cost vs Sustainability.
  • Disconnected Communities.
  • Fragmented Information.
"My friends and I are careful with expenses. We want to donate to help, but we're skeptical about transparency, and honestly, I can't afford it right now. Water conservation isn’t a priority unless it affects our bills."

Pains:

  • Indifference to Water Conservation: Roommates waste water due to low bills, lack motivation.


  • Frustrating Tap Design: Inefficient taps lead to excessive water usage during showers.


  • Decreasing Motivation: Gradually becomes indifferent to water-saving efforts due to frustration.


  • Expense-Conscious: Prioritizes cost-saving, skeptical of donations due to lack of transparency.


  • Limited Awareness: Feels social media doesn’t effectively highlight issues like water saving.



"My friends and I are careful with expenses. We want to donate to help, but we're skeptical about transparency, and honestly, I can't afford it right now. Water conservation isn’t a priority unless it affects our bills."

Pains:

  • Indifference to Water Conservation: Roommates waste water due to low bills, lack motivation to conserve.


  • Frustrating Tap Design: Inefficient taps lead to excessive water usage during showers.


  • Decreasing Motivation: Gradually becomes indifferent to water-saving efforts due to frustration and fatigue.


  • Expense-Conscious: Prioritizes cost-saving, skeptical of donations due to lack of transparency.


  • Limited Awareness: Feels social media doesn’t effectively highlight important issues like water conservation.
"My friends and I are careful with expenses. We want to donate to help, but we're skeptical about transparency, and honestly, I can't afford it right now. Water conservation isn’t a priority unless it affects our bills."

Pains:

  • Indifference to Water Usage.
  • Frustrating Tap Design.
  • Decreasing Motivation.
  • Expense-Conscious.
  • Limited Awareness.

T H E M E S

We took a step back:

Here’s what we’d learned so far.

Power of Participation
THEMES
THEMES
Navigating Water Management
THEMES
Smart Choices
Bridging Businesses and Communities
THEMES

O P P O R T U N I T Y A R E A

O P P O R T U N I T Y A R E A

City Dwellers and Corporations:

Solving Water Shortages for the Needy

City Dwellers and Corporations:

Solving Water Shortages

City Dwellers and Corporations:

Solving Water Shortages

By bringing together the water saving efforts of everyday city residents and corporations, we can benefit those with limited or no access to clean water and sanitation.


When city people learn how to use water wisely and businesses help out, together they can support building important water systems, giving clean water and better hygiene to communities that need it most.

By bringing together the water saving efforts of everyday city residents and corporations, we can benefit those with limited or no access to clean water and sanitation.


When city people learn how to use water wisely and businesses help out, together they can support building important water systems, giving clean water and better hygiene to communities that need it most.

When city people learn how to use water wisely and businesses help out, together they can support building important water systems, giving clean water and better hygiene to communities that need it most.

The Second Diamond

Ideating our way toward a solution.

From here, we followed the journey:

Mapping how our two users navigate the system.

From here, we followed the journey:

Mapping our users navigate the system.

From here, we followed the journey:

Mapping how our two users navigate the system.

From Discovery to Design: We defined our Design Goals.

From Discovery to Design: We defined our Design Goals.

From Discovery to Design: We defined our Design Goals.

Effortless Water Management


A platform that streamlines smart water management, encouraging responsible usage and positive behavioral changes through modern technology.

Effortless Water Management


Empowering Informed Choices


The solution builds trust enabling users to tackle global challenges by offering personalized sustainable options that empower informed decision-making in them.

Empowering Informed Choices

Strategic Partnerships


Collaborates with industry leaders like Walmart to enhance engagement, driving financial growth and social responsibility through water conservation initiatives.

Strategic Partnerships

D E S I G N I T E R A T I O N S

D E S I G N I T E R A T I O N S

Iterating multiple solutions

before the final design.

Iterating multiple solutions

before the final design.

Iteration 1

Iteration 1

Lacked clarity on

our audience.

Lacked clarity on

our audience.

In our first semester, our team developed HydroTracker and received praise for our solid research. However, we failed to define our target audience: were we focusing on companies or community members?

In our first semester, our team developed HydroTracker and received praise for our solid research. However, we failed to define our target audience: were we focusing on companies or community members?

Iteration 2

Iteration 2

Missed goal by limiting

to One Feature.

Missed goal by limiting

to One Feature.

In the summer, I redesigned HydroTracker under my professor’s guidance, aiming to empower individuals in managing their water use. However, my focus shifted to a donation-tracking product, missing my original goal.

In the summer, I redesigned HydroTracker under my professor’s guidance, aiming to empower individuals in managing their water use. However, my focus shifted to a donation-tracking product, missing my original goal.

Iteration 3

Iteration 3

Third design finally refined HydroTracker.

Third design finally refined HydroTracker.

After multiple iterations, I refined the solution to better empower individuals. The third design thoughtfully integrated insights from earlier versions, enhancing HydroTracker’s potential as a meaningful tool for promoting sustainable water use.

After multiple iterations, I refined the solution to better empower individuals. The third design thoughtfully integrated insights from earlier versions, enhancing HydroTracker’s potential as a meaningful tool for promoting sustainable water use.

F I R S T D R A F T

F I R S T D R A F T

And here’s the initial visual:

My low-fidelity wireframes.

And here’s the initial visual:

My low-fidelity wireframes.

I constructed some "paper prototypes" to outline the flow for my third design iteration:

Home Page ➝ Real water dashboard
Home Page ➝ User profile
Home Page ➝ Donated projects

I constructed some "paper prototypes" to outline the flow for my third design iteration:

Home Page ➝ Real water dashboard
Home Page ➝ User profile
Home Page ➝ Donated projects

F I R S T R E V I E W S

F I R S T R E V I E W S

Now it was time to test.

Now it was time to test.

I showed my prototypes to a small group of 15 people consisting of friends and family members to get their feedback on the product. Here is what I found out

I showed my prototypes to a small group of 15 people consisting of friends and family members to get their feedback on the product. Here is what I found out

What worked?

What worked?

Acceptance and appreciation of the concept.

Acceptance and appreciation of the concept.

Effortless water management.

Effortless water management.

Viewing donated projects in real-time.

Viewing donated projects in real-time.

Making water-saving activities fun through gamification.

Making water-saving activities fun through gamification.

What didn't?

What didn't?

The concept of virtual water was not well understood.

The concept of virtual water was not well understood.

Excessive information displayed on the water usage screen.

Excessive information displayed on the water usage screen.

The app's features were not well-organized.

The app's features were not well-organized.

Finding the donation project in the app is overly complicated.

Finding the donation project in the app is overly complicated.

P L O T T I N G T H E C O M E B A C K

P L O T T I N G T H E C O M E B A C K

6 Weeks

300+ Hours of Design Development.

15 User Testing.

6 Weeks

300+ Hours of Design Development.

15 User Testing.

6 Weeks

300+ Hours of Design Development.

15 User Testing.

HydroTracker: Smart Water Management

HydroTracker: Smart Water Management

An IoT based solution that simplifies water usage tracking to help individuals save

money and build sustainable behaviors that support water-related initiatives globally.

A solution that simplifies water usage tracking to help individuals save money and build sustainable behaviors that support

water-related initiatives globally.

An IoT based solution that simplifies water usage tracking to help individuals save money and build sustainable behaviors that support water-related initiatives globally.

As a final touch, I created a logo that says 'Together

We Thrive,' with four hands that connect us!

As a final touch, I created a logo that says 'Together We Thrive,' with four hands that connect us!

User Benefits.

User Benefits.

T H E S O L U T I O N

T H E S O L U T I O N

The smart water dashboard.

The smart water dashboard.

Optimizing virtual water consumption.

Optimizing virtual water consumption.

AI Insights for community action.

AI Insights for community action.

Transparent and accountable donations.

Transparent and

accountable donations.

Gamifying water conservation.

Gamifying water conservation.

User Dashboard

User Dashboard

The dashboard provides users with a holistic view of their activity, showcasing their current league status, earned points,

rewards, and offers. It also highlights their global impact and allows them to track progress via a detailed assessment graph.

The dashboard provides users with a holistic view of their activity, showcasing their current league status, earned points, rewards, and offers. It also highlights their global impact and allows them to track progress via a detailed assessment graph.

U S A B I L I T Y T E S T I N G

The moment of truth:

How my solution delivered results.

I conducted a usability evaluation with 15 participants from eight countries, yielding valuable insights into their experiences and needs.

15/15 loved taps & leak management!
15/15 loved taps & leak management!
9/15 found it useful for eco-friendly living.
9/15 found it useful for eco-friendly living.
13/15 liked real-time project updates.
13/15 liked real-time project updates.
9/15 struggled with virtual water concept.
9/15 struggled with virtual water concept.

Reflection

Key Learnings &
Take-aways
Key Learnings &
Take-aways
What could have been done differently?
What could have been done differently?
Future
Opportunities
Future
Opportunities

M O R E C A S E S T U D I E S

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Let's build a better future together!
Say hi at hsbisht2402@gmail.com

Copyright © 2024 Hitesh Singh Bisht. All rights reserved.

Let's build a better
future together!

Say hi at hsbisht@iu.edu

Copyright © 2024 Hitesh Singh Bisht. All rights reserved.

Let's build a better future together!

Copyright © 2024 Hitesh Singh Bisht. All rights reserved.